COVID-19 Information

the information on this page is updated frequently. please check back often for updates. 

LATEST NEWS:
 

 
  • May 29: The City updated the public on its Phased Reopening Plan. Read the full news alert here.
  • City employees will be returning to City Hall and City buildings on Monday, June 1. However, the majority of City Hall and offices at Canco Road will stay closed to the public for the time being. 
  • Beginning June 8, the City will have limited access for the public to complete specific transactions. While some parts of the buildings will open sooner than others, new safety measures have been put into place throughout to better ensure the health of the public and our employees. While we know some transactions can only be done in person, we strongly encourage members of the public to utilize online services and those that can be done via phone or mail whenever possible.
  • City Clerk’s Office - City Hall
    For birth, death, and marriage certificates. Voting & elections. Dog, hunting, and fishing licenses. 

    • The City Clerk’s office will be conducting all functions from Merrill Auditorium starting June 8. The public must enter from Myrtle Street through the PortTix entrance. No appointments will be taken. Staff will be set up to do walk-ins according to safe social distancing guidelines and masks must be worn. Marriages will be performed there as well. Forms can be found here
    • Elections will be conducted in Merrill Rehearsal Hall starting June 16 for in-person absentee voting and voter registration. The public can enter from Myrtle Street. 

  • Treasury Office - City Hall
    For auto and boat registration, excise tax payments, and property tax payments.

    Beginning June 8, the Treasury Office will reopen by appointment only. Information on how to make an appointment will be released by June 5. 

  • Auto renewals can still be processed online at https://www1.maine.gov/online/bmv/rapid-renewal/index.html

  • Please note, for new auto registrations, excise tax must be paid to the City first before the public can complete transactions at the BMV. 

  • Property taxes can be done online or via mail.

  • Treasury staff is available to answer questions via phone at 207-874-8491 or email at treasury@portlandmaine.gov.

  • May 18: The City Council approved a pilot program that allows City staff to temporarily close several streets in order to facilitate the expansion of outdoor dining and retail. The program also includes the expansion of outdoor dining and retail operations on sidewalks, parks/squares, private parking lots, and the use of parklets in parking spaces. These temporary business licenses will be valid June 1 through November 1. Find out more here.

  • May 18: The City launched three emergency small business assistance programs after receiving City Council approval of the programs at its May 4, 2020 meeting and final funding for them at its May 18, 2020 meeting. The programs include the Business Assistance Program for Job Creation (BAP-Rehire), the Microenterprise Grant Program, and the Rapid Response Microloan Program. Information about the programs and an application can be found on the City’s website at portlandmaine.gov/CovidBizAssist.
  • May 18: Mayor Snyder & City Manager Jennings Issue Letter to Citizens & Businesses Recapping Portland's COVID-19 Response and Reopening Plans. Read the letter here.
  • Enforcement of parking meters and times zones as well as the requirement to use purple pay-as-you-throw trash bags will be back in effect on June 1, 2020.

  • As of May 4, 2020, the City’s emergency order references and fully incorporates the Governor’s orders and guidance, and no longer contains more strict provisions. This means that the Governor’s orders and the City’s are the same, and the state guidance must be followed in Portland. The City does continue to have a few additional provisions in its order that the public should be aware of, including additional restrictions on off-leash dogs and the continuation of the Affordable Rental Housing Incentive Program.

  • Portland Farmer's Outdoor Market officially opened for the season on April 25 in Deering Oaks Park. View the changes made to the market in order to address public health and safety during the COVID-19 pandemic here
  • The CDC recommends and Governor Mills is now requiring the use of cloth face coverings to slow the spread of COVID-19. You must wear these in public settings where social distancing measures are hard to maintain (grocery store, pharmacy.) 
  • Multilingual Resources - Espanol, Francais, Portugues, Somali, Arabic - Available Here
  • For preventative measures, City Hall & City buildings will be closed to all external visitors through June 22 -- this date is subject to change.

FOR UPDATES ABOUT COVID-19:


if you need food:


Wayside Food Programs has a list of community resources available, including food pantries and meals (breakfast & lunch) for youth up to age 18.
2-1-1 Maine has statewide information about food pantries, meal sites, senior dining sites, and more.

Portland Public Schools Food Resources: View site.

If you need to Report Fraud:


Please view the U.S. Attorney’s Office District of Maine's flyer.  

IF YOU NEED medical care:


Do you have symptoms of Coronavirus? Fever, difficulty breathing, tiredness, dry cough?
Don't immediately go to the hospital. Call your primary care, Portland Public Health (207-874-8633), or 211. If you do not have a primary care physician, call Greater Portland Health: (207) 874-2141

Do you need mental health care?
Times like these are stressful and difficult, and there are resources you can turn to:
Maine Statewide Crisis Hotline: 1-888-568-1112 (Voice) or 711 (Maine Relay)
Mental Health Hotline (NAMI): 1-800-464-5767 (Press 1)


IF YOU ARE A SURVIVOR OF DOMESTIC VIOLENCE...


Call the Domestic Violence Helpline: 1-866-834-HELP (4357)

IF YOU ARE 55+...


Visit the State of Maine site for all your resources.
For a list of grocery stores with special hours for seniors and those at-risk, go here. Please note that days/times are subject to change.

Portland Food Map is updating daily a listing of restaurants and other stores that are offering take out and delivery during this time. 


if you have questions about your job:

Unemployment, Family and Medical Leave (FMLA), or other info: 
Visit Maine Department of Labor (MDOL) website
Unemployment: www.reemployme.maine.gov or 1-877-594-5627
Labor Law Information (Bureau of Labor Standards): 207-623-7900

IF YOU own a small business:


  • The U.S. Conference of Mayors (USCM) Small Business and Entrepreneurship Task Force is pleased to announce that individual business assistance is now available at no cost to small business owners. Specialists are available to assist small businesses with the development of real and actionable plans to help them survive during these uncertain times. Additionally, specialists will help owners navigate funding options at the federal, state and local level. Visit US Conference of Mayors Small Business Assistance During COVID-19 or call 855-876-5561.

If YOU OWN A HOUSE OR APARTMENT BUILDING:


If you are experiencing financial hardship due to COVID-19, the federal government is offering relief options to homeowners through the recently passed CARES Act. No federally-backed mortgages (FHA; Fannie Mae; Freddie Mac; etc.) can be foreclosed for 60 days as of March 18, 2020 and owners of 1-4 family homes impacted by coronavirus have the right to request forbearance on mortgage payments for 180 days plus the right to request one additional 180-day extension.

IF YOU ARE A TENANT:


Property owners with federally-backed mortgages (FHA; Fannie Mae; Freddie Mac; etc.) may not evict or initiate eviction of tenants (with limited income due to coronavirus) who live in properties with federally-backed mortgages within the property for nonpayment of rent for 120 days beginning on March 27, 2020. They are also unable to assess fees or penalties on any tenant for late payment of rent.  

Find out if your multi-family property is covered under the federal moratoriums here. You may also contact Vvolent@portlandmaine.gov for confirmation.

If you have questions about portland public schools:

Visit their online information center
Email: ppshelpline@portlandschools.org
Call 1-207-874-8159 and leave a message with your question (English Press 1, Portuguese Press 2, French Press 3, Spanish Press 4,  Arabic Press 5, Somali Press 6)

take-out, delivery food & grocery stores:


  • Portland Food Map is updating daily a listing of restaurants and other stores that are offering take out and delivery during this time. 
  • View Physical Distancing Guidance for Ordering, Pick-up and Delivery for Eating Establishments during COVID-19 here.
  • View Summary of Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic here.

IF YOU'd like to make a donation or volunteer your time:

  • Visit Maine Helps, a new resource for those looking for ways to lend a hand.
  • Support Local Businesses and Organizations with the Pay It Forward Maine Initiative. As Maine business owners and their employees weather this unprecedented pandemic, the Portland Regional Chamber of Commerce has partnered with several organizations in our state to promote a campaign to support our community through collective action. 
  • Deliver Groceries for Portland Seniors: This is a temporary program for elderly residents who may have difficulty accessing food during the COVID-19 pandemic. To volunteer, contact Linda Weare at the Portland Office for Elder Affairs at 541-6620 or lsw@portlandmaine.gov.
  • View Physical Distancing Guidance for Ordering, Pick-up and Delivery for Eating Establishments during COVID-19 here.
  • View Summary of Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic here.
    1. City Updates Public on Phased Reopening Plan

      Beginning June 8, the City will have limited access for the public to complete specific transactions. While some parts of the buildings will open sooner than others, new safety measures have been put into place throughout. Read on...
    2. CDBG-CV ANNOUNCEMENT

      In response to COVID-19 the U.S. Department of Housing and Urban Development has notified the City of Portland that it will receive a formula allocation from the first round of CDBG-CV funding. Read on...
    3. City Offers Help to Small Businesses During Pandemic - Launches Three Grant & Loan Programs

      The City of Portland launched three emergency business assistance programs after receiving City Council approval of the programs at its May 4, 2020 meeting and final funding for them at its May 18, 2020 meeting. Read on...
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